Consumer Law


The rights of consumers are becoming increasingly important around the world. Governments have passed numerous laws to assure that end users have the same rights as manufacturers and providers of services.

Consumer Resources

  • Consumer Action

    During its more than three decades, Consumer Action has continued to serve consumers nationwide by advancing consumer rights, referring consumers to complaint-handling agencies through our free hotline, publishing educational materials, advocating for consumers in the media and before lawmakers, and comparing prices on credit cards, bank accounts and long distance services.

  • Consumer Rights & Protection

    The 'Lectric Law Library Lawcopedia's

  • Consumer World

    Consumer World is a public service, non-commercial* guide with over 2000 of the most useful consumer resources

  • European Commission - Health and Consumer Protection

    Our job is to help make Europe's citizens healthier, safer and more confident.

  • Lemon Law America

    Are you driving a lemon car, truck, van, SUV, motorcycle, boat or dealing with a lemon consumer product? The state lemon laws and other federal consumer protection laws could help you get rid of that lemon!

  • National Consumer Law Center (NCLC)

    NCLC is the nation’s consumer law expert, helping consumers, their advocates, and public policy makers use powerful and complex consumer laws on behalf of low-income and vulnerable Americans seeking economic justice.

  • National Fraud Information Center

    Telemarketing Fraud; Internet Fraud; Elder Fraud; Scams Against Businesses; Counterfeit Drug

  • Trading Standards Central

    A one stop shop for consumer protection information in the UK. The site is supported and maintained by TSI, the Trading Standards Institute.

Consumer Agencies and Organizations

  • Air Travel Consumer Report

    Flight Delays; Mishandled Baggage; Oversales; Consumer Complaints; Customer Service Reports to the Dept. of Homeland Security; Airline Animal Incident Reports

  • Better Business Bureau

    Mission: Creating a community of trustworthy businesses; Setting standards for marketplace trust; Encouraging and supporting best practices; Celebrating marketplace role models, and; Denouncing substandard marketplace behavior

  • Consumer.gov

    Consumer.gov − is designed so that you can locate information by category − such as Food, Health, Product Safety, Your Money, and Transportation. Each category has subcategories to direct you to areas within individual federal web sites containing related information.

  • FTC Offers Guidance on How to Protect Customer

    To help businesses understand and comply with its May 2002 Financial Information Safeguards Rule, the Federal Trade Commission has issued a new "Facts for Business" publication, Financial Institutions and Customer Data: Complying with the Safeguards Rule.

  • Office of the Law Revision Counsel

    The Office of the Law Revision Counsel prepares and publishes the United States Code, which is a consolidation and codification by subject matter of the general and permanent laws of the United States.

  • SEC Center for Complaints and Enforcement Tips

    Through this page you can file a complaint or provide us with tips on potential securities law violations. We welcome hearing from you because your information may alert us to a bad broker or firm, an unfair practice in the securities industry that needs to be changed, or the latest fraud.

  • The Federal Citizen Information Center
  • U.S. Consumer Product Safety Commission

    The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $800 billion annually.

Associations Involved With Consumer Law

  • ABA Section of Business Law

    e Mission of the Section is to serve the public, the profession and the Section by furthering the development and improvement of business law, educating Section members in business law and related professional responsibilities, and helping Section members to serve their clients competently, efficiently and professionally.

  • Association for Consumer Research

    The mission of the Association for Consumer Research is to advance consumer research and facilitate the exchange of scholarly information among members of academia, industry, and government worldwide.

  • Consumer Protection Association

    The Consumer Protection Association is a nonprofit organization committed to helping its Participants get out of debt, pay off their homes and retire their bills.

  • Consumer Specialty Products Association (CSPA)

    The Consumer Specialty Products Association (CSPA) is the premier trade association representing the interests of the consumer specialty products industry – a dynamic industry that provides households, institutions, and industrial customers with products that help provide a cleaner and healthier environment.

  • Consumers' Association of Canada

    Our mandate is to inform and educate consumers on marketplace issues, to advocate for consumers with government and industry, and work with government and industry to solve marketplace problems.

  • Entertainment Consumers Association (ECA)

    The ECA is an advocacy organization for consumers of interactive entertainment.

  • International Association of Consumer Food Organizations

    The International Association of Consumer Food Organizations (IACFO) is an association of non-governmental organizations (NGOs) that represent consumer interests in the areas of nutrition, food safety, and related food policy matters.

  • National Association of Consumer Advocates (NACA)

    The National Association of Consumer Advocates (NACA) is a nationwide organization of more than 1000 attorneys who represent and have represented hundreds of thousands of consumers victimized by fraudulent, abusive and predatory business practices.

  • Organic Consumers Association (OCA)

    The Organic Consumers Association (OCA) is an online and grassroots non-profit 501(c)3 public interest organization campaigning for health, justice, and sustainability.

  • U.K. Office of Fair Trading

    The OFT is the UK's consumer and competition authority. Our mission is to make markets work well for consumers.

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