Law Events in Nevada

14th Annual Call Center Week

Las Vegas, Nevada, USA

A recent J.D. Powers five year study revealed organizations which improved customer service increased shareholder value by 52%, while those organizations whose service declined lost 28% of their value. TARP Worldwide research indicates that 2/3 of customers in most markets DO NOT buy primarily based on price; they buy on convenience, service and word of mouth. Celebrating its 12th successful year...

IQPC, North America